A program for leaders and teams responsible for implementing change projects in healthcare organizations
Public health organizations are complex social systems where change impacts professional identity, clinical autonomy, and patient safety, not just processes.
Financial sustainability (including the fulfillment of NHSU contracts) directly depends on changing people’s daily behaviors, not on formal decisions.
The program creates a common change management language and allows managers and change management teams to plan, implement, and sustain change without sacrificing quality and team.
The purpose of the program
- To form a systemic understanding of change management among participants, adapted to the realities of medical and pharmaceutical organizations, and not general business models.
- To teach to predict, analyze and manage personnel resistance at the individual and organizational levels, taking into account the professional identity of medical workers.
- To develop practical skills in planning and implementing changes that directly affect the quality of medical care, financial sustainability and fulfillment of NHSU contracts.
- To form a common management language and change tools for all project`s stakeholders.
- To ensure sustainable consolidation of changes and measurement of their value, so that transformations do not end with a formal launch, but provide long-term results for the organization and patients.
After the end of our interactive program, you can:
Plan changes systematically, not intuitively.
Identify change participants, understand the reasons for their resistance, and choose appropriate interaction strategies before the change starts.
Communicate changes in a targeted and convincing way to different groups of staff, rather than being limited to general messages.
Launch changes without losing quality and team, taking into account risks to patient safety, professional identity, and the emotional state of healthcare workers.
Measure and consolidate the results of changes, namely, link transformations to specific indicators (quality of care, fulfillment of NHSU contracts, staff stability) and ensure their sustainability in daily practice.
Topics of the program:
— The essence of change management
— Planning the organization's readiness for change
— Managing the risk of adapting to change
— Managing communication at different stages of the change project
— Managing/Involving change participants
— Learning and development
— Measuring the benefits and consolidation of changes
TOP reasons why you should attend this program ChangeImpulse:
The program represents the 2nd level of training at the School of Change Management. You can continue to develop SM skills in the following programs.
Methodologies and tools developed during 15 years of cooperation with corporate universities, Ukrainian and international companies
The program is based on the ACMP (Association of Change Management professionals) Standard 2.0 and current international experience and practices in Ukraine.
The practical ability to use Change Management tools based on the examples of the participants and trainer's projects is formed
Who are we inviting:
— Senior and mid-level managers, heads of departments, departments, institutions, enterprises of Public Health, who want to develop competence in change management and perform change management functions, as well as all those who are actively involved in the change process in health care organizations
Speaker and trainer
Kseniya Hurenko
Change Management Trainer, Expert in professional standards&Qualifications Centers, Methodologist, ACMP Ukraine Administrative Officer, Member of Association of Change Management Professionals (ACMP, USA), Customers: Smoby France, Simba Germany, Justum Solyushn LLC (Innovative Technologies), Scania, SoftServe, Alfa-Bank, DTEK Academy, FGVFO, Metinvest, MHP, NaftoGaz, Ukrzaliznytsia, etc.
